The country’s leading digital bank, Union Bank of the Philippines (UnionBank), is building an innovation hub to ensure continued efficient digital collaboration and learning as well as maximum resiliency in the event of disasters and crises.

The five-story UnionBank Innovation Campus located south of Metro Manila will feature state-of-the-art facilities such as the Operational and IT Command Centers, security monitoring rooms, modern learning spaces, collaboration areas, cafeteria, dormitories, and health and wellness facilities.

These facilities are expected to provide a conducive environment for employees who are involved in UnionBank’s innovation projects as well as those performing critical functions.

Widely known as an innovator in the banking industry, UnionBank has pioneered countless game-changing initiatives geared towards providing the best customer experience while at the same time enabling financial inclusion.

“The UnionBank Innovation Campus will be a futuristic hub for collaboration to foster innovation among partners and technologies,” according to UnionBank’s Transaction Banking Center Head Ramon Duarte.

Duarte added that this is also a crucial step in enhancing business continuity because it provides a redundant site of the UnionBank head office in Pasig.

With this, UnionBank customers will be assured of uninterrupted service in case of disasters and crises affecting the main office, similar to the seamless transition to a work-from-home set-up since the onset of the coronavirus disease 2019 (COVID-19) pandemic.

UnionBank is currently undergoing the master planning and design for the Innovation Campus and is set to have the groundbreaking activities towards the third quarter of the year.


ABOUT THE AUTHOR

Robert “Bob” Reyes is a technologist, an ICT Consultant and Tech Speaker, a certified Google IT Support Specialist, and an Open Source advocate representing the global non-profit Mozilla (makers of Firefox) in the Philippines. Bob is a Technology Columnist for the Manila Bulletin Publishing Corporation and an aviation subject matter expert contributor for Spot.PH.

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