Security Bank Corporation, a leading universal bank in the Philippines, has made a significant stride in enhancing its Human Capital Management (HCM) capabilities by introducing HeRO, powered by Darwinbox. This innovative move aims to elevate the employee experience for the bank’s vast workforce of over 7,000 employees.
Security Bank has seamlessly integrated its systems into an all-encompassing HCM platform, covering the entire spectrum of the employee lifecycle, from recruitment to retirement. The institution’s overarching goal in this partnership is to provide its employees with a cutting-edge, mobile-first HR solution that is both user-friendly and progressive, effectively serving as a one-stop shop for all HCM-related data and services.
“At Security Bank, our values-based culture is underscored by our Employee Value Proposition called ‘You Matter.’ We’re strengthening our support for our employees with unique, industry-leading engagement and benefits programs, as we invest heavily in technology to improve the overall employee experience. Our Bank has grown and evolved over the past seven decades and counting, and the key to our longevity and success lies in our most important asset — our people,” according to Sanjiv Vohra, President and CEO of Security Bank.
In collaboration with HCM and HR experts from Darwinbox, the bank embarked on an extensive blueprinting process to precisely address their unique requirements. This collaboration laid the foundation for a well-defined roadmap and anticipated outcomes. To ensure the smooth adoption of scheduled functionalities while maintaining business-as-usual operations, a phased implementation strategy was devised.
Prior to the official launch of HeRO, Security Bank and Darwinbox organized two ‘Experience Lab’ sessions. These sessions were aimed at familiarizing stakeholders with HeRO, the front-end branding of the Darwinbox platform adopted by Security Bank. The first session drew the participation of top Security Bank executives, while the second session included a broader audience, providing valuable insights and feedback.
“Security Bank is committed to being the preferred employer in Philippine banking. To do so, we’re investing in employee development and technology to simplify processes and enhance work-life balance. HeRO is a significant part of the HCM transformation initiative, aiming to unify and empower employees by providing a single source of truth for all HCM data and services, from onboarding to career progression and retirement,” said Nerissa Berba, Executive Vice President and Head of Human Capital Management at Security Bank.
Darwinbox, the driving force behind HeRO, boasts its status as the globally top-rated HCM platform, as recognized by Gartner Peer Insights. Supported by tech giants such as Microsoft, Salesforce, and Sequoia, the platform has carved a niche as the fastest and sole Asian HCM player featured on the Gartner Magic Quadrant in both 2021 and 2022. A strategic technology partnership with Microsoft has propelled Darwinbox to the forefront of innovation, particularly in the realm of artificial intelligence within HR.
“We don’t just want to leave a customer with a platform, we’re all about driving end-to-end value management. After all, we’re driving a new way of working at Security Bank. We love working with passionate teams that want to do right by their employees, and the dedication of the Security Bank team to their people has been evident from day one. The vision and execution have been very well thought out. Everyone involved has shown tremendous support. Here’s to a continuously blossoming relationship with Security Bank,” said Jayant Paleti, co-Founder of Darwinbox.
Security Bank’s adoption of HeRO signifies a forward-looking approach to human capital management, aligning with the bank’s commitment to providing a world-class employee experience. As the bank continues to evolve and innovate, this partnership promises to further bolster its position as a leader in the Philippine banking sector.