MyBusybee, Inc. (MYBUSYBEE) celebrates a significant achievement with the attainment of both ISO 9001:2015 (Quality Management System) and ISO 27001:2022 (Information Security Management System) certifications. This dual accomplishment, reached after a year of rigorous efforts, signifies the company’s dedication to excellence in quality and information security.
Obtaining ISO certification was a demanding process involving the pursuit of two prestigious standards simultaneously. MYBUSYBEE’s leadership, led by its CEO Rico Hernandez, established a clear vision from the start, guiding the company through the stringent requirements. Key team members played pivotal roles in integrating quality and information security principles into daily operations. Their meticulous attention to detail ensured MYBUSYBEE’s processes met the strict ISO criteria.
The technical team, guided by strong leadership, focused on securing the company’s information systems. Achieving ISO 27001 standards demanded substantial effort, demonstrating MYBUSYBEE’s unwavering commitment to top-tier information security. Financial oversight was crucial in supporting training and documentation efforts. Strategic resource allocation ensured the certification process’s economic viability. Essential operational leadership maintained team alignment and focus. Coordination across various departments ensured everyone worked towards the shared goal.
Unified Efforts Propel MYBUSYBEE Forward
Collaboration was paramount to this achievement. The Web and App department optimized digital processes for ISO compliance. The team handling government accounts ensured MYBUSYBEE’s practices aligned with public sector standards and national innovation goals, facilitated collaboration with government entities, and managed key clients. The Business Office oversaw Sales, Marketing, Business Development, and Client Success, guaranteeing MYBUSYBEE’s services met client and market demands. Essential support ensured all teams had the resources needed for prompt issue resolution. HR leaders organized comprehensive training sessions, equipping every team member with the required knowledge for QMS and ISMS standards. The Project Management Office coordinated certification-related projects, while the liaison officer facilitated communication and logistics.
The ISO certifications represent a significant milestone in MYBUSYBEE’s continuous journey toward excellence. It highlights the power of teamwork and a shared commitment to high standards. These certifications not only validate MYBUSYBEE’s processes but also position the company as a key player in the digital transformation of Philippine enterprises and government agencies.
This achievement marks just the beginning. As the BPO sector faces challenges due to advancements in Artificial Intelligence (AI), MYBUSYBEE is dedicated to leading a new era of growth. The company’s mission is to help the Philippines transition from a BPO-focused economy to a global leader in software development through innovative technology currently under development.
Since its establishment in 2009, MyBusybee, Inc. has built a formidable reputation as a leading provider of comprehensive solutions, including complex systems, AI, automation, web application development, software customizations, information systems, messaging platforms, e-learning platforms, payment gateways, virtual event platforms, ERPs, cloud services, and cybersecurity services, trusted by both private companies and government institutions. The company’s commitment to excellence and innovation has earned it recognition as one of the TOP 10 fastest-growing companies in the Philippines for 2022, 2023, and 2024 by the Philippine Daily Inquirer in partnership with Statista. MyBusybee, Inc. was also recognized with the Silver Stevie Award for Company of the Year and the People’s Choice Award in the Software Category in 2023 by Stevie International Business Awards, and it made the prestigious list of TOP 500 High-Growth Companies in the Asia-Pacific for 2024 by the Financial Times.