The courier and logistics industry has been undergoing rapid transformation, especially in the last few years. With the eCommerce boom, the need for fast, efficient, and reliable courier services has skyrocketed. LBC Express, a pioneer in the industry, continues to stay ahead of the curve through innovation and an unwavering dedication to serving its customers.
LBC Express has successfully integrated its logistics solutions with various online platforms, providing buyers and sellers with a range of eCommerce payment options. The company has streamlined its merchant payment processing, allowing businesses to concentrate on what truly matters – growth.
To combat fraudulent transactions, the logistics company has recently introduced its COD service, ensuring that sellers receive payment before releasing packages. In addition, the Cash on Pick Up (COP) option adds an extra layer of security for buyers, allowing them to pay when they collect their packages from any LBC branch. Businesses can utilize any LBC branch as a collection point for client payments, simplifying the payment process.
Real-Time Tracking & Digital Transformation
LBC’s advanced tracking system allows customers to monitor their parcels’ journey in real time. By simply entering a tracking number on the LBC website or mobile app, customers can access detailed information about the shipment’s status, current location, and estimated delivery time. This transparency enhances the overall customer experience.
The company has also embraced digital platforms to streamline its operations and improve customer service. The LBC Express mobile app enables customers to book deliveries, track shipments, and access customer support right from their smartphones. In addition, the app provides real-time notifications about shipments, keeping customers informed every step of the way.
LBC’s digital transformation extends to its backend operations as well. The implementation of enterprise resource planning (ERP) systems allows for efficient management of its logistics network. These systems offer real-time data on inventory levels, shipment statuses, and operational performance, enabling LBC to make informed decisions and quickly address any potential issues.
Customized Solutions for Every Business Need
LBC Express constantly innovates to offer tailor-made logistics solutions for various business needs, including efficient warehousing, cross-border shipping, NVOCC services, and cross-docking. The company’s warehousing facilities accommodate businesses of all sizes, while its cross-border shipping utilizes a fleet of land, sea, and air vessels for secure and timely deliveries. LBC’s robust logistics network ensures reliable import and export services, and its cross-docking services help businesses minimize inventory costs.
“Innovation and commitment to do better for Filipinos is at the heart of everything we do at LBC. We’re constantly evolving our services, adopting new technologies, and we continue to make sure that our customers receive the best and most efficient service possible. Our goal is to stay ahead in the industry, offering solutions that not only meet but exceed expectations. But at the end of the day, we will always continue to do more to support the growing needs of our clients and the communities we serve,” according to Enrique V. Rey, Jr., CFO of LBC Express, Inc.
LBC’s ongoing dedication to innovation, customer service, and community support positions it as a leader in the courier and logistics industry. As the industry continues to evolve, LBC is well-prepared to meet the ever-changing needs of businesses and individuals alike.