To promote employee success in today’s dynamic and hybrid work environment, Southeast Asian superapp Grab is utilizing various solutions offered by the Zoom platform. With operations spanning deliveries, mobility, and digital financial services across more than 500 cities in Southeast Asia, Grab’s dispersed teams, from Seattle to Bengaluru and Cluj Napoca, require seamless and effective communication and collaboration.
Grab relies on Zoom’s technology to enable its workforce, leveraging tools such as Zoom Rooms, Zoom Events, Zoom Meetings, and Zoom Webinars. Zoom Rooms are deployed across 400 meeting and conference rooms in Grab’s offices to facilitate teamwork, while Zoom Whiteboards further encourage collaboration. In addition, the company utilizes Zoom Events and Zoom Mesh for internal town halls and large-scale company events, leveraging the platform’s reliability and security. Zoom Meetings and Webinars are used to communicate virtually with hybrid teams, partners, and customers.
Grab has also integrated Zoom for Workspace Reservation and piloted the use of conversational intelligence software, Zoom IQ for Sales, to upskill account managers of the Grab For Business platform. Overall, Grab’s partnership with Zoom is geared towards driving employee engagement and success in a fast-paced and hybrid work environment.
“At Grab, we recognize the importance of building a work culture of collaboration and continued growth and this is only possible if we set our teams up for success with the right technology and resources. With our teams spread across Southeast Asia and beyond, integrating with Zoom across a wide range of use cases enables us to collaborate and work effectively,” according to Adam Seyer, Grab’s Head of Engineering for Grabber Technology Solutions.
Zoom is a comprehensive collaboration platform that simplifies and enriches connections for individuals and enterprises. With people at the center of its technology, Zoom offers solutions that foster meaningful interactions, facilitate modern teamwork, and drive innovation. Its all-in-one suite of offerings includes team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, streamlining collaboration and empowering productivity.
Founded in 2011 and publicly traded as NASDAQ:ZM, Zoom’s headquarters is located in San Jose, California. By providing a dynamic and immersive platform that enables seamless collaboration, Zoom continues to be a leader in the industry. Visit zoom.com to learn more about the platform and its features.
“Southeast Asia is a hotbed of innovation and creativity led by economic enablers like Grab. As a company that is focused on fostering and enabling innovation, we’re thrilled to be able to support Grab in their mission to drive Southeast Asia forward with our platform solutions. Zoom has always been committed to providing our customers with a reliable and secure platform designed for collaboration, which will underpin all other business priorities – from enhancing employee experience to transforming customer experience. This is an exciting region to operate in, and we look forward to enabling more companies here as they grow and innovate,” said Ricky Kapur, Head of Asia Pacific at Zoom.