In a groundbreaking partnership aimed at enhancing patient care through digital innovation, Converge ICT Solutions Inc. has introduced its Fiber-to-the-Room (FTTR) technology at St. Luke’s Medical Center (SLMC), marking a first for Philippine hospitals.
The collaboration between Converge and SLMC integrates cutting-edge connectivity with healthcare services, ensuring a seamless, patient-centered experience. This initiative includes the deployment of Converge’s FTTR solution in over 400 rooms at SLMC Bonifacio Global City (BGC), with nearly 400 rooms at SLMC Quezon City set for activation. In addition, high-speed Wi-Fi has been installed across common areas in both hospitals.
Revolutionizing Patient Hospitality with Digital Innovation
According to Converge CEO and Co-Founder Dennis Anthony Uy, the launch of FTTR at St. Luke’s reflects the company’s commitment to technological advancement in the healthcare sector, “True to our motto to take leaps in innovation and drive technological advancement, Converge is proud to debut the FTTR (Fiber to the Room) technol\ogy and Converge Content+ in the Philippines’ foremost hospital, St. Luke’s Medical Center. With their focus on patient-centered care and our mission for excellent digital experiences, this partnership will really set the standard for patient hospitality in the healthcare industry.”
St. Luke’s President and CEO Dr. Dennis Serrano highlighted the impact of this partnership on patient care, “At St. Luke’s, we constantly seek innovative ways to improve patient care. We are revolutionizing the patient experience with this In-Room Digital Concierge powered by Converge, a first for Philippine hospitals. This innovative system provides patients easy access to essential services, allowing them to focus on their recovery and enhancing their overall healthcare experience at St. Luke’s.”
Smart Healthcare at Patients’ Fingertips
The St. Luke’s In-Room Digital Concierge, powered by Converge, transforms hospital rooms into smart, connected spaces. Patients can now access:
- Personalized eHealth services – Real-time access to medical records, test results, and treatment plans.
- Smart entertainment hub – Streaming services, on-demand movies, music, and interactive games.
- Effortless bill management – Secure payment options for hospital bills.
This initiative is supported by Converge Content+, an enterprise-level, internet-based TV solution launched in 2024. Initially designed for the hospitality industry, the technology is now redefining patient engagement in hospitals.