Leading global provider of customer experience (CX) solutions and technology and the largest private employer in the Philippines, Concentrix Corporation expands its existing transport assistance program via dedicated, branded buses providing free transport to and from Concentrix offices in the National Capital Region (NCR) and Laguna. The company’s provincial sites all over the country also get other forms of transportation support.

Ever since the onset of the ongoing pandemic, Concentrix has always put a priority on staff security, health, and wellbeing, providing various forms of employee benefits and assistance, including its most recent announcement on offering free COVID vaccination for all staff who opt to avail. Aside from deploying a significant portion of its workforce to work-at-home, Concentrix also reconfigured its offices and even added micro-sites to help staff remain safely productive for operations that remained on-site. This included transport assistance to ensure that employees can reach their workplaces safer. After 12 months, the company has expanded the transport program even further, to ensure staff continues to be cared for.

Covering the areas of Metro Manila, Rizal, Cavite, and Bulacan, as well as Laguna, the expanded transport is now in the form of 50 serviced Concentrix fully-branded and dedicated buses. Fully equipped with airconditioning and wifi internet, the company-provided buses are also compliant with all safety guidelines including sanitation per trip. Staff will be able to conveniently locate the routes, bus location, distance, and available seats using an app for this program. The buses operate daily in support of night shift staff and traverse 15 routes to reach 27 Concentrix offices.

“At Concentrix, we take pride in our fanatical care for our clients and staff. We remain dedicated to ensuring we give top-notch care and experience. Every day and in every way we can, we strive to be employer-of-choice. The further expansion of transport assistance to ensure staff continues to reach our sites comfortably and safely is just one of the ways we show our sustained investment in, and commitment to, our people,” according to Amit Jagga, Concentrix SVP and Philippines Country Leader.

Concentrix, which was recently recognized in the Asia CEO Awards as Wellness Company of the Year, and ICT Awards as Best Company, Best Employer, Best BPO, and Best Foreign-owned Company, sustains its investments that ensure staff health and safety in all of its operations across the globe.


ABOUT THE AUTHOR

Robert “Bob” Reyes is a technologist, an ICT Consultant and Tech Speaker, a certified Google IT Support Specialist, and an Open Source advocate representing the global non-profit Mozilla (makers of Firefox) in the Philippines. Bob is a Technology Columnist for the Manila Bulletin Publishing Corporation and an aviation subject matter expert contributor for Spot.PH.

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