Grab will be temporarily suspending its GrabCar services starting midnight of Aug 4th following the government’s announcement placing the entire Metro Manila, Laguna, Bulacan, Cavite, and Rizal under MECQ. In light of this announcement, Grab, along with its partners, gave the assurance that they will continue to support their driver-partners, merchants, frontliners, and everyone staying at home.
Safety
Grab will continue to implement its GrabProtect program to raise its bar of safety and hygiene to ensure that our communities remain safe, especially during this period. In partnership with the National Taskforce Against COVID-19 and the BCDA, the super app company will continue to provide free tests for its driver and delivery partners to ensure the safety of everyone in the platform and their communities as a whole.
Support
Grab will continue to provide livelihood security for their driver-partners as they transition them to help serve our delivery fleet services. Grab is also looking into the prospect of having the driver-partners provide mobility solutions to their hospital partners as a dedicated shuttle fleet for their medical frontliners. Likewise, Grab will continue to provide mobility solutions to corporate and merchant partners, so that their staff can continue to provide essential services during this MECQ. For driver-partners with existing loans, Grab is working with its institutional partners to extend payment holidays on their respective loans. Grab will also create donation streams for communities that are impacted by the suspension of public transportation.
Services
For our customers and their families who are staying at home, Grabfood will offer free delivery (for transactions PHP550 and above using a voucher code) during this period to ensure that they continue to have access to daily meal options for themselves and their loved ones. To continue providing safe and seamless access to daily essentials for communities, GrabFood and GrabMart will remain operational from 6 AM to 12 MN depending on merchant-partner availability, while GrabExpress will remain operational 24/7. Likewise, GrabPay will continue to provide safe and convenient cashless payments to help our kababayans fulfill their transactions while staying at home.