Now more than ever, the telehealth industry, which includes startups like SeeYouDoc, is answering the call to deliver health care services from a distance. With their recent partnership with the Department of Health (DOH), a number of doctors are now offering free online consultation using the SeeYouDoc platform.

Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.

https://en.wikipedia.org/wiki/Telehealth

SeeYouDoc made a lot of improvements as a telehealth platform that will enable patients and doctors across the Philippines to be more connected and to experience safer and convenient medical appointments and consultations.

It has been three (03) months since Metro Manila was placed under a “community quarantine,” prohibiting non-essential activities and forcing communities to stay home to reduce the risk of contracting the Coronavirus Disease (COVID-19). SeeYouDoc has shown the significance and impact of providing remote health care services to the general public. The startup is streamlining telehealth services for patients, doctors, medical facilities, and medical societies through its web and mobile apps.

Ensuring Safety through SeeYouDoc Patient App

There are now three easy ways to consult with SeeYouDoc partner doctors in its mobile app for patients:

  • Book online consultations in advance
  • Make direct pre-consultation advice via video call
  • Book medical appointments

With the new “Online Consult via appointment,” patients can now set a schedule ahead for their online consultation. This feature, together with the “Online Consult via direct call” and “Book Appointment,” which are already featured in the SeeYouDoc mobile app, are displayed in the doctor’s SeeYouDoc profile.

In addition to the advance booking of consultations that can be done using a mobile device, SeeYouDoc also set up its e-prescription feature to complete the telehealth experience for patients. In this way, patients can now download authenticated prescriptions from the startup’s partner doctors. This feature can be accessed anytime by patients by going through their appointment details.

These new features benefit patients as these are more convenient and safer for those who have health questions and common illnesses and who would want to avoid leaving their homes and are concerned about their safety.

Supporting Doctors’ Remote Consultation via SeeYouDoc MD

SeeYouDoc has been constantly gathering information from its partner doctors to deliberately address their specific concerns and interests as a health care provider.

The improvements in the SeeYouDoc MD mobile app for doctors include:

  • Enhanced login and register
  • Improved online consultations
  • Add medical notes
  • Send e-prescription
  • Access to the medical history of patients

The online service made it easier to register as a practitioner and login to the doctor’s account with the enhanced and straightforward registration and login process.

In relation to the new consultation features in the patient app, SeeYouDoc partner doctors, on the other hand, can now conduct more manageable online consultations with their patients as they can suitably prepare for a scheduled online consultation or answer to direct pre-consultation advice requests from their patients anywhere via video call.

The SeeYouDoc MD app now also offers the ability to add medical notes during and after online consultations. More significantly, SeeYouDoc has upgraded its practitioner app by allowing its partner doctors to fill out and send e-prescriptions to their patients. These e-prescriptions, as mentioned earlier, are downloadable and authentic as it bears the practitioner’s digital signature and professional license number.

The availability of e-prescriptions has served a valuable advantage to the telemedicine industry today. With SeeYouDoc being able to have this feature accessible and doable in the SeeYouDoc MD app for doctors, it is a huge step in its goal in supporting practitioners to achieve complete remote medical consultations.

SeeYouDoc further established access to the medical history of patients to help SeeYouDoc partner doctors understand and carry out effective treatment of their patients’ illnesses and health conditions. In this way, SeeYouDoc partner doctors are better equipped to respond to the health needs of their patients in the best possible way.

SeeYouDoc to Scale More

The goal of the SeeYouDoc platform is to build an innovative solution and comprehensive access for healthcare providers and patients to their medical needs whenever and wherever they are.

These new enhancements on the SeeYouDoc’s patient and practitioner apps are pivotal in shaping the concept of receiving and providing health care services remotely to a diverse market of patients and doctors.

Despite the unprecedented times brought about by the pandemic, SeeYouDoc ensures that there are more innovations in its pipeline including its SeeYouDoc MC app for clinics, SeeYouDoc MH app for medical facilities, and SeeYouDoc MS app for medical societies, as it continues to adapt and identify customer needs and demands.

For more information and updates about the SeeYouDoc app, visit www.seeyoudoc.com, and follow the social media accounts of SeeYouDoc.


ABOUT THE AUTHOR

Robert “Bob” Reyes is a technologist, an ICT Consultant and Tech Speaker, a certified Google IT Support Specialist, and an Open Source advocate representing the global non-profit Mozilla (makers of Firefox) in the Philippines. Bob is a Technology Columnist for the Manila Bulletin Publishing Corporation and an aviation subject matter expert contributor for Spot.PH.

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