Shopee Philippines, recently certified as a Great Place to Work, attributes its success to fostering a collaborative and growth-oriented environment for its employees. This culture, coupled with a strong sense of purpose, reflects the e-commerce giant’s dedication not just to customer satisfaction but also to the well-being and development of its workforce.
“At Shopee, we go above and beyond in delivering the best experience, not only for our partners and customers but most especially for our employees. We ensure that everyone in our company benefits from a positive work culture, fostering an environment where they can experience significant growth and development,” according to Karen Perez, Head of HR Centre of Excellence, Shopee Philippines. She emphasized the company’s focus on cultivating a positive work culture that enables employees to thrive and grow.
A Culture of Transparency & Collaboration
Employees at Shopee highlight the company’s transparency and commitment to collaboration as key pillars of its workplace culture. Gab, a member of the Business Development team since 2019, shared how the leadership’s receptiveness to feedback and clear communication of the company’s vision have significantly impacted his experience.
Charm, from the Business Intelligence team, praised the integrity and accountability of Shopee’s decision-makers, “We are led by decision-makers who have integrity, accountability, and have the company and its people in mind.”
The company’s collaborative culture inspires employees to share ideas and innovate, fostering a dynamic environment.
Shopee’s commitment to employee development is evident in its programs like Leaders Lab, a quarterly upskilling session, and cross-functional initiatives promoting collaboration across teams. These opportunities empower employees to make meaningful contributions while expanding their skill sets.
Driving Impact & Fulfillment
Employees also find fulfillment in their roles, knowing their efforts positively influence millions of e-commerce users in the Philippines. Heverly from the Operations department shared, “Thanks to the opportunities that have allowed me to expand my current skill set and develop my leadership skills, I am proud to say I have helped our Customer Service team achieve better satisfaction from our users as we continuously improve the quality of their interactions with us and as we resolve their concerns faster.”
With its Great Place to Work certification, Shopee underscores its commitment to creating a workplace where employees feel valued, empowered, and driven by purpose.
To explore opportunities at Shopee, visit the Shopee PH Careers website and Facebook page.