Bank of the Philippine Islands (BPI), a trailblazer in the country’s banking sector with a legacy spanning over 170 years, has embraced digital-first HR practices. This transformation comes as a result of a strategic partnership with Darwinbox, a leading Human Resource Management System (HRMS) provider in Asia. The move has not only modernized HR operations but has also significantly enhanced the overall employee experience for BPI’s workforce of 18,000, covering a broad spectrum of banking services.
BPI’s collaboration with Darwinbox has seen the implementation of cutting-edge technology to streamline HR processes and improve the employee journey from onboarding to retirement. The initiative, known as Real-time HR Express Assist (RHEA), serves as a comprehensive solution for BPI employees, consolidating various HR needs, including Time & Attendance, Performance Management, Recruitment & Onboarding, issue resolution through Helpdesk, and fostering employee engagement through Vibe – Darwinbox’s integrated social network for businesses.
“We continue to reinforce our value of being customer-obsessed to give the best solutions not only to our customers but also to our people. Our partnership with Darwinbox marks a significant milestone in our ongoing journey to enhance the employee experience at BPI. With RHEA, we hope to empower our employees to achieve and do more as we continue to pursue our vision to build a better Philippines — one family, one community at a time,” according to Maria Virginia ‘Gina’ Eala, BPI Chief Human Resources Officer.
The successful launch of the first phase of this digital HR transformation carried out according to the planned schedule, is a notable achievement for the BPI team. In under a year, the project team has effectively implemented modules covering the entire employee lifecycle, allowing Unibankers to access tools that enable, empower, and engage, thereby creating memorable moments in their professional journey.
“BPI is a pillar of the Philippines’ banking industry, setting standards for over a century with its innovative mindset, a trait we wholeheartedly share. We are proud to be part of the bank’s digitalization journey. Together, we are transforming the employee experience of more than 18,000 people across the nation. It is a massive undertaking, and we are happy to be the bank’s trusted HRMS partner,” said Jayant Paleti, Darwinbox Co-founder.
The bank’s collaboration with Darwinbox signifies a significant stride in the bank’s ongoing efforts to modernize HR operations and elevate the overall employee experience for its dedicated workforce. This move reflects BPI’s commitment to staying at the forefront of technological advancements in the banking industry, ensuring its workforce remains equipped with the tools necessary for success in today’s rapidly evolving digital landscape.
“It takes crystal clear vision from the leadership to take on a project of this magnitude, and it’s been nothing short of a joy working with the BPI team on this. Transforming HR at an organization with such scale and legacy was a very rewarding challenge. We are happy to be part of BPI’s mission to build a better Philippines,” added Sasank Raavi, Darwinbox Country Manager-Philippines.