International SOS Philippines has announced the opening of its state-of-the-art office and assistance center in the heart of Ortigas Center, in Metro Manila. This move signals a pivotal moment in the company’s history, marking an essential step towards bolstering its operations and further enhancing its commitment to safeguarding the well-being of clients and partners across the globe.
Situated in the Exquadra Tower, the new office location serves as a central hub for International SOS Philippines, facilitating the company’s ongoing expansion and growth strategies. The facility has been meticulously designed to uphold the organization’s client-centric approach, focusing on helping corporations and governments mitigate medical and security risks faced by their employees deployed abroad. Operating 24/7, the center offers seamlessly integrated medical and security services, extending crucial assistance to clients on a global scale.
“We are thrilled to inaugurate our new office in the Philippines, a step that mirrors our dedication to expanding our horizons and offering unparalleled services to our clients. As we celebrate our 27 years of service in the Philippines, this office signifies not only our presence in this vibrant city but also our commitment to fostering innovation and collaboration among our talented team,” according to Steve Weston, General Manager for International SOS Philippines.
The strategic significance of the Philippines cannot be understated for International SOS. The country serves as a primary base for numerous client organizations with operations across Southeast Asia. It also provides an ideal platform to draw upon a diverse and skilled pool of specialists, vital for the growing need to support client businesses in assessing and managing risks confronted by their international workforce.
The new Manila office, home to more than 300 dedicated professionals, is set to play a pivotal role in driving the company’s regional and global endeavors. Prioritizing the health and well-being of clients and partners, International SOS Philippines aims to not only strengthen existing relationships but also forge new ones in the years to come.
The Manila Assistance Center of International SOS now stands as a global nexus for coordinating routine medical, security, and travel advice services, bridging time zones and regions. It also takes the lead in integrated medical and security crisis response, particularly during times of political unrest, natural disasters, or pandemics that impact clients. The team in the Philippines boasts a wealth of experience, conducting thousands of interventions and evacuations each year.
“Increasing globalization has allowed organizations to send more and more employees abroad, to often challenging locations. Organizations are also more aware of their duty of care responsibilities. We are investing in this new global office and assistance center to further extend our ability to proactively manage the risks faced by our clients’ globally deployed and local employees. Over the years, we have built and developed our local capabilities coming from experience operating our 24/7 Manila Assistance Center. This is one of the 27 Assistance Centers around the world that is operated by our talented healthcare and security professionals, ready to support and address the health and security concerns of our clients,” Weston added.
With the inauguration of this new office, International SOS Philippines is confidently embracing the future, fortified by an exceptional team, a steadfast commitment to innovation, and a resolute drive to ensure the health and well-being of organizations in the nation and beyond. The expansion represents a significant stride forward for the company as it continues to evolve and adapt to meet the ever-changing needs of its clients and partners in a dynamic global landscape.